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Winterflood Business Services logo Careers

Who we are

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Business to business platform provider

Winterflood Business Services (WBS) is a business to business (B2B) platform provider whose award-winning service has seen us grow to over £4bn AUA with an expanding client list. Our highly skilled and experienced team are dedicated to providing the standards our clients rightly demand.

Our aim is to help solve client problems and ease their regulatory and administrative burden with secure, integrated and bespoke end-to-end solutions to achieve their investment objectives. Execution quality and excellent service is at the core of our business, all set out in our service level agreements for full transparency.

The WBS service is provided through our EOS platform, which is a proprietary system developed by our in-house development team. EOS is built using the latest technologies and is based on micro-service architecture, making the platform easy to scale and deploy new functionality. We are also market innovators, capable of recognising unfilled needs and developing products to suit our customers’ needs and changing regulatory requirements.

We became a separate division of Winterflood Securities in 2010, in response to demand from clients who were looking for ‘whole of market’ access and ‘custody services’. Our strategy remains to continue to invest in people, process and technology to allow us to scale for the growth in our existing business, as well as taking on new clients.

WBS Management Committee

Alex kerry

Alex Kerry

Director & Head of Winterflood Business Services

Areas of expertise

  • Strategic business leadership
  • Innovation
  • Commercial management
  • In-depth industry knowledge across Wealth Management, Asset Management, Custody and Digital

As Head of WBS, Alex is responsible for the strategic direction of the business as well as the long-term vision, growth and profitability of the division.  He was a co-founder of WBS, joining in 2010 and he has been instrumental to WBS’ success. He has over 20 years’ experience in financial services working with organisations including Barclays Private Bank, Barclays Wealth, Citigroup and Motorola Corporate Finance across multiple jurisdictions such as North America, Europe, Channel Islands and the UK. Alex was appointed to the Board of Winterflood Securities Ltd in 2019.

“My vision for WBS is for us to remain relentlessly client focussed and continue to drive innovation across the entire financial services eco-system by supporting our existing and future clients in their quest to change the shape of the industry as we know it”

 

Darren Hepworth

Darren Hepworth

Head of Service & Delivery

Areas of expertise

  • Financial services expertise and deep industry knowledge
  • Strategic relationships and client partner management
  • Business transformation & growth

As Head of Service & Delivery at WBS, Darren is responsible for establishing and growing our client and strategic relationships and overseeing change to the proprietary dealing and custody platform. As part of the WBS Management Committee, he also ensures WBS delivers against its strategy and financial budget. His wide industry experience and broad network compliment the senior team.

He is an accomplished and versatile executive with 30 years’ experience in financial services with a focus on digital and direct business models. He has global experience working with institutions across the UK, continental Europe and North America. He is a strategic and innovative thinker with a proven track record of delivering strong, profitable growth through deep focus on customer experience and outcomes. Darren is a Chartered Member of the Chartered Institute for Securities & Investment.

“I believe passionately in growing wealth through investing. As such I’m committed to helping our customers deliver the best possible service and proposition in order to help achieve this.”

Thomas Lowe

Thomas Lowe

Head of Product

Areas of expertise

  • Digital wealth management
  • Platform design and integration
  • Product strategy

As Head of Product at WBS, Thomas is responsible for the proprietary dealing and custody platform, EOS, and works closely with the industry to develop the best solutions and integrations for companies.

He has extensive experience in the design and solution side of financial services, particularly in digital wealth management, and has worked with some of the largest investment companies in the UK. He has worked in various roles since joining the WBS team in 2013, specialising in system integrations, platform technology and products. He has worked on many large product launches and client migrations across the wealth management, digital advice, share plan and platform space.

“My vision is for WBS to be a vital part of the ever-changing technology underpinning Financial Services, as a new generation is reshaping the investing landscape. Products like fractional ETF trading are integral to that journey.”

James Wharton

James Wharton

Head of Custody Operations

Areas of expertise

  • Investment operations
  • Client money & assets (CASS)
  • Process optimisation

As Head of Custody Operations at WBS, James is responsible for overseeing the day-to-day administrative and operational functions of WBS and CASS Oversight for Winterflood Securities as a whole. He has over 10 years’ experience within operational oversight and management and has been responsible for CASS across both retail and institutional sectors.

He plays a key role in the growth of the WBS technology by ensuring that innovation is complimented with robust usability across the platform and ensures that we future proof our build for all prevailing regulation and operational advancements.

"I’m very proud of how we have leveraged WBS’ cutting edge platform technology to optimise our processes and controls in operations. Ensuring staff have the best tools at their disposal has enabled them to focus on putting the client at the heart of everything they do”

 

WBS Leadership Team

Graham Swan

Graham Swan

Head of Business Development

Areas of expertise

  • Market knowledge
  • Operational models
  • Contractual negotiations

As Head of Business Development, Graham is focussed on growing the WBS Business through new clients or expanding the services offered to existing clients.  With over 25 years’ experience in the Financial Services industry, he is totally committed to ensuring that clients receive excellent customer service and that this meets their expectation when signing up.  Graham has considerable experience of implementing new business projects, covering both the commercial and legal negotiations as well as staying close to the operational implications.

Graham also works closely with the marketing team with the objective of raising the profile of WBS in the market and ensuring that we are the ‘expert’ trusted partner in our ever-changing market.

“WBS has a great opportunity to improve access to investment through their technology led, competitively priced services and it’s great to be part of an organisation in that position.”

Edward Dickson

Edward Dickson

Head of Dealing

Areas of expertise

  • Best execution
  • Automated trading
  • ETF and investment trust trading

As Head of Dealing, Edward ensures the flow of WBS orders are executed in line with best execution obligations, and that the WBS order routing systems are achieving the highest rates of STP (straight through processing).

Edward's team are also responsible for handling orders with care and using their expertise to deliver excellence in execution.

Edward has had years of experience on high-touch execution desks at leading wealth managers including Charles Stanley and Quilter & Co. This experience was invaluable as Edward was instrumental in helping develop major system enhancements for Mifid II. He continues to work with the business to develop the trading capabilities and relationships of the trading desk. Edward’s passion for ETFs has played a crucial role in building our retail propositions across WBS and he runs our Fractional ETF trading product.

“I’m very proud of the work we have done at WBS to ensure robust best execution governance. I want to educate the wider market on the importance of best execution for the expanding investor universe in the UK.”  

Nikita Patel

Nikita Patel

Head of Client Implementations

Areas of expertise

  • Client onboarding
  • Project management
  • Platform integration

Nikita is responsible for client onboarding and manages new clients from the sales pipeline to a finished product. She works closely with Business Development and Product teams to scope out the delivery of new offerings to develop key features and products to WBS’ ever growing client base. Previously at JP Morgan, Nikita has worked on a multitude of global projects on a PMO and Programme level.

“At the heart of all client onboarding is the customer experience, the implementations team aim to provide world class service to every WBS client.”

Kerry Bettison

Kerry Bettison

Head of Compliance, WBS

Areas of expertise

  • Wealth management
  • Regulatory compliance

As Head of Compliance at WBS, Kerry is responsible for providing Compliance Advisory services and management of the Winterflood Compliance Risk Assessment & Monitoring Programme. She joined WBS in February 2019. Kerry has over 15 years’ experience working in compliance within the wealth management and capital markets industry. Prior to this she worked for RBC for over 8 years, as Assistant Head of the RBC Europe Monitoring team covering the capital markets, wealth management, UK asset management and investor & treasury platforms. She also spent 6 years working at Brewin Dolphin Limited, a wealth management firm, as Compliance Regional Manager for the UK South and Midlands regions.

“The UK regulatory environment is continually evolving. My aim is to work collaboratively with the WBS management team, providing expert advice and guidance, to enable the firm to understand, identify and mitigate the regulatory risks that may impact the WBS business model.”

Sam Blackburn

Sam Blackburn

Head of Client Relationship Management

Areas of expertise

  • Client engagement
  • Financial services expertise & deep industry knowledge
  • Relationship development

As the Head of Client Relationship Management, Sam is responsible for maintaining, building and deepening relationships between WBS and its clients. Key to this is ensuring WBS continues to meet our clients’ needs and help facilitate their growth. We do this through positive client engagement and a solution-based approach. 

Sam has broad expertise across the Financial Services working with some of the largest providers in the stockbroking, platform and asset management industries. With experience in propositional development, brokerage, senior relationship management and business development, he brings a breadth of knowledge and experience with him.

Sam is a Chartered Member of the Chartered Institute for Securities & Investment.

“I’m passionate about our clients; understanding them and their needs and working in partnership to deliver the best possible customer outcomes.”

Winterflood logo

Winterflood Securities has been servicing its clients' needs for more than 30 years, committed to providing liquidity and flexible execution services to institutional investors, retail brokers and asset managers. Winterflood is ranked number 1 in the UK Equity Market by volume traded.* offering access to 15,000 tradable instruments. 

In addition to the WBS business, Winterflood also offer the following:

  • Execution services: equities, fixed income, investment trusts, exchange traded products, funds, structured products, Smart Order Routing and algorithmic trading. 
  • Investment trusts: brokerage & research.

*Source: LSE Report, CY 2018, Principal Business with agent member firms.

Close Brothers logo

Winterflood Securities is a wholly-owned subsidiary of Close Brothers Group plc.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services, and securities trading. The group employs around 3,300 people, principally in the UK. Close Brothers Group plc is listed on the London Stock Exchange and is a member of the FTSE 250.

Close Brothers celebrated its 140-year anniversary in 2018 and continues to invest its time, energy and money in looking towards the future. 

Close Brothers  call it Modern Merchant Banking. 

 

UK Platform Awards

Award winning innovator in aggregation and automation

WBS is recognised as a leading innovator in aggregation and automation. We were awarded the 'Best Strategic Platform Partner' award at the Platform Awards 2017 for our EOS institutional platform and technology advancement. In 2018, WBS was awarded the 'Leading Innovation' award for the launch of the WBS fractional ETF trading service.