By Darren Hepworth

Darren Hepworth, Head of Service & Delivery at Winterflood Business Services offers some insights into key issues now facing adviser platforms. He considers how shared values between platforms and strategic partners can help create a more resilient and efficient business model. Platforms face difficult decisions if they are to ensure high levels of service - it requires a deep examination of processes and a long-term technology commitment.

Read more in the Professional Adviser